“Had a wonderful experience with Peter who came to check my Sub-Zero and explain the cause of the problem and remedies. Knowledgeable, professional, courteous and efficient. The fridge is in perfect working condition now.”
Clarke S. · Sub-Zero refrigerator · Google review
Smooth from the first form
“From the moment we filled out the form asking for a service call on our Sub-Zero, everything was exceptionally smooth. […] Max let us know when he was 30 minutes out, immediately knew what to do, made the repairs and cleaned up. 5-Stars.”
Kevin C. · Sub-Zero · Google review
Quoted, approved, then fixed
“Extremely competent. Dimitri knew exactly what was wrong with our Sub-Zero refrigerator, ordered parts and submitted a proposal that I approved. Showed up as scheduled the next day with all new components and installed them quickly and efficiently.”
Michael S. · Sub-Zero refrigerator · Google review
We repair Sub-Zero, Wolf, Thermador, Monogram, Viking, Dacor and AGA: built-in refrigeration, freezers, ice makers and wine storage, plus ranges, cooktops and ovens.
15 years on high-end built-ins
02
Managers can book for the owner.
Property managers and caretakers can book the visit for the owner. Tell us on the call who the visit is for.
Booking 7 days a week
03
Altitude, explained.
Water boils at a lower temperature up here, so cooking times can run longer, and dry mountain air is hard on door gaskets. The tech checks how your unit runs before quoting anything.
Written price before any work
Sealed-system diagnosis on a built-in refrigerator, before anything is quoted.
Peter, on a Pro 48 sealed-system diagnostic.
Senior specialist
Meet Peter.
Senior appliance specialist.
Peter is one of the senior techs you will read about below.
Peter works on built-in refrigeration and cooking: Sub-Zero, Wolf, Thermador, Monogram, Viking, Dacor and AGA. He finds the actual fault first, and you get a written price before any work starts.
How it works
Four steps from call to fixed.
1
Tell us what's wrong.
Book online or by phone, 7 days a week. We call you back to set the visit day.
2
We diagnose on-site.
Mountain visits are by appointment. The tech finds the actual fault at the house, not over the phone.
3
You get the price in writing first.
A written price before any work. Nothing starts until you say yes.
4
Fixed, and covered for 180 days.
Common parts ride on the truck. Parts and labor carry a 180-day warranty.
Had a wonderful experience with Peter who came to check my Sub-Zero and explain the cause of the problem and remedies. Knowledgeable, professional, courteous and efficient. The fridge is in perfect working condition now.
Clarke S.Verified Google review · 8 months agoSub-Zero refrigerator
Smooth from the first form
From the moment we filled out the form asking for a service call on our Sub-Zero, everything was exceptionally smooth. […] Max let us know when he was 30 minutes out, immediately knew what to do, made the repairs and cleaned up. 5-Stars.
Kevin C.Verified Google review · 11 months agoSub-Zero
Quoted, approved, then fixed
Extremely competent. Dimitri knew exactly what was wrong with our Sub-Zero refrigerator, ordered parts and submitted a proposal that I approved. Showed up as scheduled the next day with all new components and installed them quickly and efficiently.
Michael S.Verified Google review · 8 months agoSub-Zero refrigerator
First-class, honored the warranty
They are first-class. My technician kept coming back when the repair did not work; he found the replacement parts were defective. Easy to reach, reliable, polite and knowledgeable. They honor the warranty.
Cecily B.Verified Google review · 1 year agoSub-Zero ice maker
Honest, and very kind
The repair on our Sub-Zero refrigerator took longer than expected and was a bit more expensive than I anticipated, but the repairman was very kind and thoughtful. We appreciated that quality.
George R.Verified Google review · 1 year agoSub-Zero refrigerator
Genuine Sub-Zero parts
Peter arrived on time, was knowledgeable, courteous, and thorough. He explained each step of his process to repair my Sub-Zero refrigerator. Most important is that you replace any parts with original Sub-Zero parts.
Maria S.Verified Google review · 1 year agoSub-Zero refrigerator
Above and beyond before Thanksgiving
A power surge damaged the circuit board in our Sub-Zero right before Thanksgiving. Renat went above and beyond, found time on a Saturday, picked up the part himself, and replaced the board in under an hour. Very professional.
Cindy D.Verified Google review · 2 years agoSub-Zero refrigerator
Saved a 30-year-old unit
Our tech, Renat, came on time and undertook a major repair of our Sub-Zero refrigerator in excellent time, about 5 hours, rebuilding the entire inside. Delighted with the results on our 30-year-old appliance.
George S.Verified Google review · 2 years agoSub-Zero refrigerator
Verbatim excerpts from public Google reviews, trimmed for length where marked. Reviewer names abbreviated.
Service area
Mountain towns we serve.
Mountain visits by appointment
Vail
Beaver Creek
Avon
Edwards
Eagle
Breckenridge
Frisco
Silverthorne
Keystone
Dillon
Copper Mountain
Idaho Springs
Georgetown
Winter Park
Fraser
Granby
In Eagle, Summit, Clear Creek and Grand County. We confirm your address when we call.
FAQ
Questions mountain owners ask.
How much does a mountain visit cost?
If you approve the repair, the diagnostic is free. If you decline, it is $99. The travel fee to your town applies either way. We name the travel fee when you book, before the visit. After the diagnosis you get a written price for the repair, and no work starts until you approve it.
When can you come?
Mountain visits are by appointment. Book online or call, 7 days a week, and we set the visit day with you on the call.
Can a property manager or caretaker book for me?
Yes. A property manager or caretaker can book the visit for the owner. Tell us on the call who the visit is for.
What's covered under the warranty?
180 days, parts and labor, in writing on your quote.
What if a part has to be ordered?
Common parts ride on the truck. If a part has to be ordered, we tell you at the visit and set the next visit with you.
Which brands do you repair?
Sub-Zero, Wolf, Thermador, Monogram, Viking, Dacor and AGA. Built-in refrigerators, freezers, ice makers and wine storage, plus ranges, cooktops and ovens.
