No ice or small cubes? Senior Sub-Zero specialists, often the same day. 90% fixed on the first visit. 180-day parts and labor warranty.No ice or small cubes? Senior Sub-Zero specialists. 90% fixed on the first visit. 180-day parts and labor warranty.
Free diagnostic if you approve the repair180-day parts and labor warranty
Phone lines open at 8AM.
“Renat was the senior technician who replaced the main control board for our Sub-Zero refrigerator. I contacted the company in the morning and he was here by 12:30.”
A real person calls you back within 10 minutes. No call center, no phone menu.Book now and we call you first thing after 8AM.
Still no ice, small cubes or a leak? It is usually the inlet valve, a frozen fill tube or the ice maker module. A senior tech checks all three on-site and fixes it, often the same day.
4.8 stars from 207 Google reviews
“Renat was the senior technician who replaced the main control board for our Sub-Zero refrigerator. I contacted the company in the morning and he was here by 12:30.”
Ann P. · Sub-Zero refrigerator · Google review“They are first-class. My technician kept coming back when the repair did not work; he found the replacement parts were defective. Easy to reach, reliable, polite and knowledgeable. They honor the warranty.”
Cecily B. · Sub-Zero ice maker · Google review“Peter arrived on time, was knowledgeable, courteous, and thorough. He explained each step of his process to repair my Sub-Zero refrigerator. Most important is that you replace any parts with original Sub-Zero parts.”
Maria S. · Sub-Zero refrigerator · Google reviewAfter the on-site diagnosis you get a written fixed price. No repair starts until you approve it.
Insured to $1M general liability. Booties and drop cloths down, cabinetry protected.
Approve the repair and the diagnostic is free. You pay $99 only if you decide not to go ahead.
Your quoted price does not change. You get the ETA on the spot.
You pay the $99 diagnostic only. We tell you straight and help you weigh replacement.
Senior Sub-Zero specialist.
Peter is one of the senior specialists named in the reviews.
Peter repairs Sub-Zero built-ins, from PRO 48 and Classic units to integrated columns.
On a visit he reads the sealed system before anything gets quoted: pressures, the condenser, the defrost circuit and the door seal. You hear what actually failed in plain language, and most repairs are finished on that same visit.
A real person calls you back to set the arrival window.
A senior tech finds the actual fault on the visit, not over the phone.
A written fixed quote before any work. Nothing starts until you say yes.
Repaired with genuine OEM parts. If the same fault returns, we come back free.
A power surge damaged the circuit board in our Sub-Zero right before Thanksgiving. Renat went above and beyond, found time on a Saturday, picked up the part himself, and replaced the board in under an hour. Very professional.
Our tech, Renat, came on time and undertook a major repair of our Sub-Zero refrigerator in excellent time, about 5 hours, rebuilding the entire inside. Delighted with the results on our 30-year-old appliance.
Had a wonderful experience with Peter who came to check my Sub-Zero and explain the cause of the problem and remedies. Knowledgeable, professional, courteous and efficient. The fridge is in perfect working condition now.
Extremely competent. Dimitri knew exactly what was wrong with our Sub-Zero refrigerator, ordered parts and submitted a proposal that I approved. Showed up as scheduled the next day with all new components and installed them quickly and efficiently.
The repair on our Sub-Zero refrigerator took longer than expected and was a bit more expensive than I anticipated, but the repairman was very kind and thoughtful. We appreciated that quality.
From the moment we filled out the form asking for a service call on our Sub-Zero, everything was exceptionally smooth. […] Max let us know when he was 30 minutes out, immediately knew what to do, made the repairs and cleaned up. 5-Stars.
Renat was the senior technician who replaced the main control board for our Sub-Zero refrigerator. I contacted the company in the morning and he was here by 12:30.
They are first-class. My technician kept coming back when the repair did not work; he found the replacement parts were defective. Easy to reach, reliable, polite and knowledgeable. They honor the warranty.
Peter arrived on time, was knowledgeable, courteous, and thorough. He explained each step of his process to repair my Sub-Zero refrigerator. Most important is that you replace any parts with original Sub-Zero parts.
Verbatim excerpts from public Google reviews, trimmed for length where marked. Reviewer names abbreviated.
If you approve the repair, the diagnostic is free. If you decline, it is $99. Your exact price comes in writing after the on-site diagnosis, before any repair. One symptom can have several causes at very different prices, so we never quote blind or by phone.
Often same-day, 8 AM to 10 PM, 7 days a week. We confirm your arrival window when we call.
Yes. Genuine OEM parts, never aftermarket. Common parts ride on the truck. If one has to be ordered, you get the ETA on the spot and your quoted price does not change.
Built-in BI-36, BI-42 and BI-48, Pro 48, Classic, 600 series such as the 650, and integrated columns.
Usually a frozen fill tube, the water inlet valve or the ice maker module. We find which one on-site and quote it in writing before any work.
Sometimes. A clogged filter slows ice and makes small or hollow cubes. If a fresh filter does not bring ice back, the valve, fill tube or module is next, and we check them on the same visit.
180 days, parts and labor, in writing on your quote. If the same fault returns in that window, we come back and fix it free.
Your Sub-Zero sits in custom millwork, so we protect it: booties on, drop cloths down, careful extraction. The tech works the panel out, not around it.
A new built-in Sub-Zero runs $10k and up plus installation. A sealed system repair is a fraction of that and keeps the unit that already fits your cabinetry.
You pay the $99 diagnostic only. We tell you straight and help you weigh replacement.
Yes, across metro Denver: Denver, Aurora, Lakewood, Arvada, Westminster, Centennial, Littleton, Englewood, Highlands Ranch, Golden, Parker and Castle Rock, plus Cherry Hills Village, Greenwood Village, Cherry Creek, Castle Pines, Lone Tree and Boulder. Not sure about your street? Enter your ZIP in the form and we confirm it on the call.
Colorado issues no state license for appliance repair, so there is no Colorado license for any repair company to hold. We are a registered business. Our registration details are set out on the Terms of Service page.
Still have questions? Call (888) 802-8920, 7 days a week.
From the moment we filled out the form asking for a service call on our Sub-Zero, everything was exceptionally smooth.
4.8 stars from 207 public Google reviews
A real person calls you back within 10 minutes. No call center, no phone menu.Book now and we call you first thing after 8AM.
